CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

ORGANIZATIONAL STRUCTURES

Organizational employees must work closely together to develop strategic initiatives that create competitive advantages. Ethics and security are two fundamental building blocks that organizations must base their businesses upon.

IT ROLES AND RESPONSIBILITIES

• Information technology is a relatively new functional area, having only been around formally for around 40 years.  
• Recent IT-related strategic positions:

(i) Chief Information Officer(CIO)
(ii) Chief Technology Officer(CTO)
(iii) Chief Security Officer(CSO)
(iv) Chief Privacy Officer(CPO)
(v) Chief Knowledge Office(CKO)

Chief Information Officer
-Oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
-Broad CIO function include:
Manager: ensuring the delivery of all IT projects, on time and within budget.
Leader: ensuring the strategic vision of IT is in line with the strategic vision of the organization.
Communicator: building and maintaining strong executive relationships.

Chief Technology Officer
-Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT.

Chief Security Officer
-Responsible for ensuring the security of IT systems.

Chief Privacy Officer
-Responsible for ensuring the ethical and legal use of information.

Chief Knowledge Office
-Responsible for collecting, maintaining, and distributing the organization's knowledge.

ORGANIZATIONAL FUNDAMENTALS

·                     Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful.

·                     In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security.

·                     Ethics

o                  the principles and standards that guide our behavior toward other people

·                     Privacy is major ethical issue

o                  privacy
the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent

·                     Issues affected by technology advances

o                  intellectual property.

intangible creative work that is embodied in physical form. for example, from idea to something we can hold. 

o                  copyright
the legal protection afforded an expression of an idea, such as a song, video, game, and some types of proprietary documents.

o                  fair use doctrine

in certain situations, it is legal to use copyrighted materials. for example song from oversea to Malaysia.

o                  pirated software

the unauthorized use, duplication, distribution, or sale of copyrighted software. more cheap and free.

o                  counterfeit software

software that is manufactured to look like the real thing and sold as such. for example, buy antivirus, notify original but not original.

·                     One of the main ingredients in trust is privacy. the system is effective because customer will be satisfied but efficiency because the system can be slow.

·                     Security

o                  organizational information is intellectual capital - it must be protected.

·                     Information security

o                  the protection of information from accidental or intentional misuse by persons inside or outside an organization.

o                  the CSO who save the information.

·                     E-business automatically creates tremendous information security risks for organizations.

THANK YOU